About Us
Line Worker Solutions
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Line Worker Solutions ✵
Beliefs. Values. Practices.
What culture really means
Culture is what shapes how people treat each other, how decisions are made under pressure, how safety is practiced when no one's looking, and how leadership shows up in everyday actions—not just titles. It's not a poster you laminate and hang on a wall.
It's revealed in the conversations at the job briefing, the way crews back each other up, the gut-level instincts that kick in during chaos, and the standards we hold each other to when it counts the most.
"In our industry, culture is what determines whether safety is a checklist—or a way of life."
It determines whether workers follow rules because they're afraid of being written up, or because they genuinely care about each other and want everyone to go home. When culture is strong, safety becomes second nature, accountability becomes peer-driven, leadership becomes a shared responsibility, and even the most challenging environments start to feel like teams instead of job sites.
That kind of culture doesn't happen by accident. It has to be built intentionally. And that's what we help do.
Our mission
Built on lived experience
Line Worker Solutions was founded with one mission in mind: to help organizations build culture from the ground up. We work with utility companies, contractors, and field leaders to strengthen the invisible threads that hold teams together—the trust, the mindset, the pride, and the purpose.
Our work is grounded in lived experience. As a third-generation line worker with more than 25 years in the trade, I've seen the best and worst of this industry. I've worked the storms, trained the next generation, and led crews through moments where the wrong decision could cost everything.
I've felt the deep pride that comes from being part of this shared purpose—and the frustration of watching good people burn out, break down, or never make it home because the culture failed them.
The power of culture
What Strong Culture Actually Does
At its core, culture changes everything about how an organization operates—especially in high-stakes environments where every decision matters.
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Prevents Problems
Culture solves problems before they show up on a report. It prevents incidents that never get written down.
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Retains Great People
It helps organizations hold onto great people by giving them something to believe in.
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Bridges Rules & Reality
Culture fills the gap between rules and reality—where the real work happens.
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Keeps Crews Engaged
It's how you keep crews engaged and invested in each other's success.
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Makes Safety Real
It makes safety real, not just regulatory—something people live, not just comply with.
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Drives Everything Else
When done right, culture becomes the engine that drives performance, trust, retention, and resilience.
Our approach
How we work with you
We work alongside you to create cultures where safety is second nature, leadership is earned, and people are proud of the work they do and the teams they do it with.
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Safety as a Way of Life
We help organizations build cultures where safety isn't enforced—it's embodied. Where every person knows that going home matters more than any deadline.
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Leadership That's Earned
We believe leadership isn't assigned—it's demonstrated through actions, decisions, and the way you show up for your team every single day.
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Practical Over Theoretical
We're not here to check boxes or sell generic training. Our solutions are forged in real-world experience and designed to work where it matters—in the field.
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Operations Management
Honoring the TradeWe blend the wisdom of the past with the demands of the future, honoring the traditions that built this trade while helping organizations evolve with strength and purpose.
Our team
Ken Lulow
Founder- consultant and trainer
Journey level line worker with over 25 years of industry experience.
Master trainer designation.
Experienced public speaker.
Experienced electric field operations and design consultant.
Experienced technology advisor and consultant.
Authorized OSHA outreach instructor.
Experienced expert witness and subject matter expert.
Jon Backman
Line work consultant and trainer
Journey level line worker with over 25 years of field level experience.
Founder of Making Connections.
The Future We're Building
One crew, One company, One culture at a time
This industry shaped our story. It gave us the tools, the lessons, and the grit to build something better. Now, we're paying it forward—helping others build the kind of culture that lasts, and the kind of teams that never forget who they are or what they stand for.