About Line Worker Solutions

National high-voltage utility safety and workforce performance experts serving electric utilities across the United States.

Line Worker Solutions

Line Worker Solutions ✵

Beliefs. Values. Practices.

In the electric utility industry, culture isn’t a slogan it’s what determines how crews perform when no one is watching and every decision carries risk.

In transmission corridors, substations, and distribution systems across the United States, safety culture shows up in the small moments: job briefings, switching procedures, peer accountability, and leadership behavior under pressure.

We’ve seen firsthand how culture shapes outcomes whether incidents are prevented or repeated.

What Culture Really Means in High-Voltage Utility Work

“In our industry, culture determines whether safety is a checklist or a way of life.”

True safety culture is not built through policies alone. It is reinforced daily by leaders who model discipline, accountability, and operational excellence.

In high-voltage environments, culture directly impacts:

  • Incident frequency and severity

  • Workforce trust and engagement

  • Regulatory compliance confidence

  • Operational reliability

Strong culture does not happen by accident. It is intentionally developed, reinforced, and sustained and that is the work we help utilities accomplish.

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Our mission

Built on Lived Experience in the U.S. Electric Utility Industry

Built on Lived Experience in the U.S. Electric Utility Industry

Line Worker Solutions was founded with a simple principle: effective safety leadership must be grounded in real-world utility operations.

Our leadership has worked across transmission and distribution systems, supporting electric utilities in high-risk, high-consequence environments. We understand the operational pressures facing U.S. utilities today regulatory scrutiny, grid modernization demands, wildfire risk, and workforce transitions.

We’ve witnessed what happens when safety culture succeeds and when it fails.

That experience drives our mission:

To strengthen safety performance, elevate workforce leadership, and help utilities build cultures where safety is operational not optional.

The power of culture

What Strong Utility Safety Culture Actually Does

At its core, culture changes how organizations operate especially in high-voltage electrical environments where every decision matters.

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    Prevents Problems

    Strong safety systems reduce near misses, minimize recordable incidents, and prevent high-consequence events before they escalate.

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    Retains Great People

    Utilities with disciplined leadership and strong safety cultures retain experienced line workers and attract top talent.

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    Bridges Rules & Reality

    Effective safety culture connects regulatory standards like OSHA 1910.269 with real-world field execution.

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    Keeps Crews Engaged

    When safety expectations are clear and leadership is consistent, field teams operate with greater confidence and accountability.

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    Makes Safety Real

    Safety moves beyond compliance paperwork and becomes integrated into daily job planning, switching procedures, and operational decisions.

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    Drives Everything Else

    Strong culture improves reliability, strengthens grid performance, and supports long-term infrastructure stability.

Our approach

How We Work with Electric Utilities

We partner with U.S. electric utilities to build safety cultures where leadership is earned, accountability is visible, and operational discipline is consistent from the executive level to the field.

Our approach focuses on practical execution not theory.

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    Safety as a Way of Life

    We help utilities embed safety into leadership behavior, operational planning, and field execution making it part of daily work, not a compliance exercise.

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    Leadership That's Earned

    We develop frontline supervisors and executive leaders who influence culture through example, credibility, and disciplined standards.

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    Practical Over Theoretical

    Our programs are built on real-world transmission and distribution experience designed for crews working in complex electrical environments.

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    Operations Management

    We align safety initiatives with operational goals, ensuring performance, compliance, and reliability move together.

Our team

Our team combines deep transmission and distribution field experience with executive-level safety advisory expertise. We bring credibility earned in high-risk electrical environments — not just boardrooms.

Ken Lulow

Founder- consultant and trainer

  • Journey level line worker with over 25 years of industry experience.

  • Master trainer designation.

  • Experienced public speaker.

  • Experienced electric field operations and design consultant.

  • Experienced technology advisor and consultant.

  • Authorized OSHA outreach instructor.

  • Experienced expert witness and subject matter expert.

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Jon Backman

Line work consultant and trainer

  • Journey level line worker with over 25 years of field level experience.

  • Founder of Making Connections.

The Future We're Building

One Crew. One Company. One Culture.

The electric utility industry shaped our experience. Now we help utilities nationwide build stronger teams, safer systems, and cultures that endure.