National Authority in High-Voltage Utility Safety & Workforce Performance

Strategic safety culture development, transmission and distribution workforce training, and compliance advisory for electric utilities across the United States.

We partner with utility executives, safety leaders, and field operations teams to reduce risk, strengthen accountability, and elevate performance in high-risk electrical environments.

Line Worker Solutions

Line Worker Solutions ✵

Who we serve

Partners in the Field

We work alongside electric utilities, contractors, and safety professionals responsible for protecting critical infrastructure. Every engagement is grounded in real-world high-voltage experience and designed to improve measurable safety and operational outcomes.

  • A dark lightning bolt icon on a light background.

    Electric Utilities

    Investor-owned, municipal, and cooperative utilities seeking to improve safety performance, regulatory compliance, and field leadership effectiveness across transmission and distribution systems.

  • Icon of three people, representing a group or team.

    Contractors & Crews

    Line contractors and high-voltage field crews operating in complex electrical environments where risk mitigation and disciplined execution are essential.

  • Shield icon with a check mark in the center, symbolizing security or protection.

    Safety Leaders

    Utility safety directors and compliance professionals responsible for OSHA 1910.269 alignment, incident reduction, and building a proactive safety culture.

  • Icon of three people with a gear in the background and two hands shaking in the foreground.

    Operations Management

    Operations executives and supervisors focused on improving reliability, reducing exposure, and driving accountability across grid infrastructure projects.

Our philosophy

Grounded in the Work

High-voltage utility safety cannot be built from theory alone. It is shaped in substations, along transmission corridors, and on distribution systems where real-world decisions carry real consequences.

Our leadership team brings decades of field experience across electric utility operations, workforce development, and safety transformation. We understand the operational pressures utility leaders face regulatory scrutiny, wildfire risk, grid modernization, and workforce retention.

Our approach is practical, disciplined, and field-tested. We work shoulder-to-shoulder with your teams to align leadership behavior, safety systems, and operational standards because lasting safety culture transformation happens from the field up.

Areas of Practice

Our Services

Every engagement is rooted in operational reality. We deliver high-voltage utility safety consulting and workforce development solutions that strengthen compliance, improve leadership effectiveness, and reduce incident exposure.

  • Number 01 in large, gold font

    Safety Culture Development

    Transform reactive safety programs into performance-driven safety systems that improve engagement, accountability, and measurable incident reduction.

  • The number 02 in black on an orange background.

    Training & Workforce Development

    Field-based training programs for transmission and distribution personnel focused on hazard recognition, human performance, and disciplined job execution.

  • Close-up of the text '03' in bold orange font on a black background.

    Leadership & Culture Development

    Equip frontline supervisors and executive leaders with the tools to influence field behavior, reinforce expectations, and lead high-risk utility environments.

  • The number 04 in large, orange text.

    Change Management & Cultural Integration

    Guide utilities through organizational transitions, ensuring operational consistency, workforce alignment, and sustained safety performance.

  • Number five in large, bold, orange font on a black background.

    Grid Modernization & Technology Adoption Support

    Support safe integration of emerging grid technologies by aligning workforce readiness, operational procedures, and risk management protocols.

  • Number 06 in large orange font on a black background.

    Wildfire Mitigation & Operational Procedure Alignment

    Strengthen wildfire prevention strategies, emergency response readiness, and high-consequence risk management practices across service territories.

The value we deliver

Outcomes that Matter

Our impact is measured by what changes after implementation — stronger safety performance, improved compliance confidence, and more disciplined field execution.

We help utilities achieve:

  • Reduced recordable incidents and near misses

  • Stronger OSHA and regulatory alignment

  • Increased frontline leadership accountability

  • Improved trust between field crews and management

  • Measurable safety performance metrics

  • Improved workforce retention and engagement

25+

Years of combined high-voltage utility field and advisory experience

100%

Commitment to client-focused engagement and measurable outcomes

10+

Industry recognitions, leadership roles, and advisory contributions.

Our team

Our team combines deep transmission and distribution field experience with executive-level safety advisory expertise. We bring credibility earned in high-risk electrical environments — not just boardrooms.

Headshot of a smiling bald man wearing a navy blue shirt against a gray background.

Ken Lulow

Founder- consultant and trainer

  • Journey level line worker with over 25 years of industry experience.

  • Master trainer designation.

  • Experienced public speaker.

  • Experienced electric field operations and design consultant.

  • Experienced technology advisor and consultant.

  • Authorized OSHA outreach instructor.

  • Experienced expert witness and subject matter expert.

A middle-aged man with short gray hair and a slight smile, wearing a blue checkered shirt, standing in front of a wooden background.

Jon Backman

Line work consultant and trainer

  • Journey level line worker with over 25 years of field level experience.

  • Founder of Making Connections.

Ready to Strengthen Your Utility Safety Performance?

Let’s discuss your organization’s safety challenges, regulatory pressures, and workforce development goals. Every conversation begins with understanding your operational reality.