Building safer crews, Stronger leaders
Real-world expertise in electric utility workforce development, safety culture transformation, and field leadership.
Line Worker Solutions
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Line Worker Solutions ✵
Who we serve
Partners in the Field
We work alongside the organizations and leaders who power our communities— bringing decades of hands-on experience to every engagement.
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Electric Utilities
Investor-owned, municipal, and cooperative utilities building lasting safety cultures.
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Contractors & Crews
Line construction and maintenance contractors developing field leadership at every level.
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Safety Leaders
Professionals responsible for safety programs seeking practical, field-tested approaches.
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Operations Management
Leaders bridging the gap between corporate goals and frontline execution.
Our philosophy
Grounded in the Work
Safety culture isn't built in boardrooms. It's built on job sites, in tailboard meetings, and during storm restoration. We've been there— and that shapes everything we do.
Our approach is direct, practical, and field-tested. We speak the language of line workers because we've lived it. We understand the pressures crews face, the dynamics of restoration work, and what it takes to lead when conditions get difficult.
We believe every worker deserves to go home safely. We believe strong leaders are developed, not born. And we believe lasting change happens when people own it—not when it's mandated from above.
Areas of Practice
Our Services
Every engagement is grounded in field experience. We don't offer theories—we deliver practical solutions that work in the real world.
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Safety Culture Development
Transform safety from a compliance checklist to a lived value. We help organizations build cultures where safety is owned by every crew member.
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Training & Workforce Development
We design and deliver real-world training that resonates with field professionals. From new-hire onboarding to leadership development for crew leads and foremen, our training solutions are tailored to build confidence, ownership, and purpose at every level of the organization.
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Leadership & Culture Development
We equip current and future leaders with the tools, mindset, and self-awareness to lead with integrity, earn trust, and shape strong, resilient teams. Whether it’s facilitating leadership workshops, delivering structured programs, or providing one-on-one coaching, we focus on the human side of operational success.
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Change Management & Cultural Integration
Change is inevitable, but successful change is intentional. Whether it's organizational restructuring, new technology, or evolving regulatory demands, we help teams navigate change in a way that protects morale, builds clarity, and strengthens culture rather than disrupting it.
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Grid Modernization & Technology Adoption Support
Modernizing the grid takes more than new tools, it takes buy-in from the people who have to use them. We help bridge the gap between innovation and the workforce by ensuring culture, communication, and operational readiness keep pace with technology.
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Wildfire Mitigation & Operational Procedure Alignment
With increased focus on fire risk and environmental safety, we assist organizations in aligning field procedures with emerging wildfire mitigation strategies. We focus on the cultural and operational shifts needed to make these procedures effective and sustainable.
The value we deliver
Outcomes that Matter
Measurable improvement in safety metrics
Increased crew engagement and ownership
Culture change that sustains over time
Stronger frontline leadership capability
Practical skills that transfer to the field
Reduced turnover and improved retention
Our work is measured by what happens after we leave—when safety becomes second nature, when supervisors lead with confidence, and when crews take ownership of their culture.
25+
Years of field experience
100%
Happy Customers
10+
Winning Awards
Our team
Ken Lulow
Founder- consultant and trainer
Journey level line worker with over 25 years of industry experience.
Master trainer designation.
Experienced public speaker.
Experienced electric field operations and design consultant.
Experienced technology advisor and consultant.
Authorized OSHA outreach instructor.
Experienced expert witness and subject matter expert.
Jon Backman
Line work consultant and trainer
Journey level line worker with over 25 years of field level experience.
Founder of Making Connections.
Ready to Build a Stronger Safety Culture?
Let's talk about your organization's challenges and how we can help. Every conversation starts with understanding your reality.

